Shipping Policy

Order processing

Orders are processed within 1–3 business days (excluding weekends and holidays). Orders placed after 12 PM will be processed the next business day.

Shipping methods & timeframes

We offer the following shipping options:

  • Standard Shipping: 5–7 business days
  • Expedited Shipping: 2–3 business days

Please note that delivery timeframes are estimates and not guaranteed. Actual delivery dates may vary based on carrier and destination.

Shipping costs

Shipping costs are calculated at checkout based on the weight, dimensions, and destination of your order. Free shipping may be available for orders over $50.

International shipping

We ship to select international destinations. International shipping costs and delivery times vary by location. Customers are responsible for any customs duties, taxes, or fees imposed by the destination country.

Order tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track your order through the carrier's website.

Shipping delays

We are not responsible for shipping delays caused by the carrier, weather conditions, holidays, or other circumstances beyond our control. If your order is significantly delayed, please contact us.

Lost or damaged packages

If your package arrives damaged or is lost in transit, please contact us within 14 days of the expected delivery date with your order number and a description of the issue. We will work with the carrier to resolve the problem.

Changes to this policy

We may update this shipping policy from time to time to reflect changes in our practices or for other operational reasons.

Contact us

Do you have questions about shipping? Email support@knifz.com or visit our Contact page.

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