Shipping Policy
Order processing
Orders are processed within 1–3 business days (excluding weekends and holidays). Orders placed after 12 PM will be processed the next business day.
Shipping methods & timeframes
We offer the following shipping options:
- Standard Shipping: 5–7 business days
- Expedited Shipping: 2–3 business days
Please note that delivery timeframes are estimates and not guaranteed. Actual delivery dates may vary based on carrier and destination.
Shipping costs
Shipping costs are calculated at checkout based on the weight, dimensions, and destination of your order. Free shipping may be available for orders over $50.
International shipping
We ship to select international destinations. International shipping costs and delivery times vary by location. Customers are responsible for any customs duties, taxes, or fees imposed by the destination country.
Order tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track your order through the carrier's website.
Shipping delays
We are not responsible for shipping delays caused by the carrier, weather conditions, holidays, or other circumstances beyond our control. If your order is significantly delayed, please contact us.
Lost or damaged packages
If your package arrives damaged or is lost in transit, please contact us within 14 days of the expected delivery date with your order number and a description of the issue. We will work with the carrier to resolve the problem.
Changes to this policy
We may update this shipping policy from time to time to reflect changes in our practices or for other operational reasons.
Contact us
Do you have questions about shipping? Email support@knifz.com or visit our Contact page.